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Frequently Asked Questions

Do You ship Worlwide? Yes, depending on their national rules, some Countries may require additional documents for food products. Please make local research about customs rules of your country before making an order. For example; California has rules about food products. Customers from California should note that before making an order on TurkStore.Us.

Is This Website Securude? Yes, We have been selling our products since 2007 to all countries. You can not find any negative feedback about us on the internet.  We protect your all sensitive data with Sectigo SSL. We don't share your personal data with 3rd party companies. Please check our privacy policy for more information.

What is Handling Time? We ship products generally in max.4 days business day. It may vary by country and region.

Do You Provide Tracking Number? Yes, we provide tracking number for you to track all your orders online via UPS Shipping website
(Don't worry, we follow too)

Can I Change My Delivery Adress After I Ordered? Sorry, We are unable to cancel or change any part of your order including the delivery address or payment method once your order is shipped.

Can I Cancel My Order? Ofcourse, But you can cancel your order in 24 hours. We are not able to cancel or change your order once it is shipped. If you would like to return your order please see our return policy.

What Are the Shipping Fees? Shipping fee changes depending on your orders' weight and the distance of your country. We calculate your shipping fee automatically and inform you about the price at the checkout page. (Shipping charges will be added to your order and displayed in Checkout Page.) Shipping rates are not inclusive import fees that could be charged when the package reaches your destination country. During 'Free Shipping' your order will be shipped without a shipping fee.

About Taxes and Duties All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.

''We take it as our duty to support you so that you are satisfied.''

TurkStore.Us Team